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Top technical support questions

Contact Raxco Software technical support.
PerfectDisk 2008:
When I run PerfectDisk 2008, error -247467262 message is displayed
When I run PerfectDisk on my system, Windows crashes.
When I reboot my computer, I am getting a "failed to read state file" message.
ZoneAlarm causes PerfectDisk to "hang" during the analyze phase.
Why doesn’t PerfectDisk 2008 display my USB/firewire/External drives?
When I try to install PerfectDisk 2008, I am getting a "Error 2343.Specified path is empty" message.
After upgrading to Vista SP1, boot time defrag no longer runs. A "driver conflict" message is displayed.
Why do all of the files under the System Volume Information folder show up as Excluded in PerfectDisk?
When installing PerfectDisk 2008, an error message regarding DefragFS is displayed.
How do I connect to another computer?
Can the PerfectDisk 8.0 Command Center manage my new PerfectDisk 2008 Pro/Server licenses?

How can I remotely deploy PerfectDisk 2008 across my network?
How do I enter license keys prior to deployment so that I can avoid the need to manually enter a license key on each individual machine in my corporate enterprise?

When attempting to perform a boot time or offline defragmentation pass, I get a "failed to open" or "driver conflict" message or the system reboots without performing the boot time/offline defrag.
When I run a boot time defrag, I receive a STOP: C0000218 {Registry File Failure} error message.
Why can't PerfectDisk see all the drives on my computer?
Screen Saver or Stealth Patrol schedules stop manual or scheduled defrag passes from running.
Why doesn't PerfectDisk see my Network Attached Storage (NAS) drive?
Analyzing or defragmenting my drive is taking longer than expected or appears to "hang"
When I perform a boot time defrag, I receive a "no active pagefile found" message.
PerfectDisk 2008 for Exchange:
You cannot successfully perform an online backup of the information store databases on your Exchange Server 2003 SP1 computer, and event ID 217 is logged.
I receive a jet error message in the PerfectDisk log when I run an offline compaction of the exchange database with PerfectDisk for Exchange.
When attempting to perform an offline compaction of an Exchange datastore, I am getting a CallBackNotResolved Error.
How long will it take to defragment my Exchange data stores?
PerfectDisk for Exchange may not see your datastores in a cluster environment.
Top customer service questions

Contact Raxco Software customer service.
What's new in PerfectDisk 2008?
How do I know exactly which PerfectDisk 2008 product(s) are right for me?
How do I contact Raxco Software Customer Service?
Who do I contact if I have an issue/question pertaining to an online purchase, payment, return, or CD shipment?

How can I contact a Raxco Corporate Sales representative?
How do I purchase PerfectDisk 2008 from a Reseller?
Can I receive a volume discount when purchasing online from the Raxco Download Store?

How do I know if I am eligible for a free upgrade to PerfectDisk 2008?
How can I redownload the PerfectDisk 2008 software that I have already purchased?

What if I can’t find my original purchase receipt?
What does Support and Upgrade Protection provide?
How do I enter license keys prior to deployment so that I can avoid the need to manually enter a license key on each individual machine in my corporate enterprise?

Does PerfectDisk 2008 Server edition work on Windows Server 2008?

Will PerfectDisk 2008 for VMware optimize virtual drives on Microsoft Virtual PC, Oracle VM, and VMware ESX?
Can I order a CD at the time of, or after my purchase from, the Raxco Download Store?
What payment options does Raxco accept for purchases from their Download Store?
What is Raxco Software’s return policy?
Is PerfectDisk required to be licensed on every machine I want to use it on?
How can I change or remove my email address from receiving emails from Raxco?
How long does is usually take for the CD that I purchased online to arrive?
What are the minimum OS and hardware requirements for using PerfectDisk 2008?
My credit card is currently being billed for a subscription to an AOL product called PerfectDisk Live. How can I cancel this subscription that I signed up for on AOL?